Personal support from day one
Every iCAM program starts with hands-on help from Sydion, and that help continues for as long as you keep annual maintenance.
Core services
What Sydion does with every agency that licenses iCAM.
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Implementation
We work with your team to configure iCAM around your organization's inventory, locations, users, and operational needs. Initial training and implementation assistance help you get started with confidence.
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Data imports
Bring your existing inventory and locations into iCAM from spreadsheets, so your team starts with real records instead of an empty system.
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Training
Training for administrators and everyday users, so each person learns the parts of iCAM they use. Afterward, iCAM’s built-in Help page has more than 25 user manuals to refer back to.
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Remote assistance
When a question comes up, reach the Sydion team by phone or email and we help you remotely.
On-site services are available by arrangement.
Support that continues
The first year of maintenance and support is included with your license. From year two, optional annual maintenance and support keeps help, updates, new versions and training coming.
How licensing and maintenance workHelp built into iCAM
iCAM's Help page holds more than 25 user manuals and guides, covering everyday tasks such as receiving, issuing and returns, transfers, resource requests and reports.
See iCAM in action. Request a demo.
A live walkthrough of iCAM, shaped around how your agency stores, requests and deploys supplies.
Or call (512) 771-1157 or email jjohnson@sydion.net